Kitsilano and Point Grey Physio - FAQ

A referral from your doctor is not required to receive physiotherapy unless you are being treated for a WCB or ICBC claim. Some Private Insurance companies do require a medical referral, it is best to check with your provider prior to your first visit.

We will make every effort to book an appointment within 24 hours.

This depends on the injury and type of treatment you require, but expect to be in the clinic for approximately 45 minutes to one hour.

Every condition is individually evaluated, based on the person and severity of their condition and patient activity expectations. Your physiotherapist will advise you of an appropriate treatment plan after your initial assessment.

The Medical Services Plan will cover a total of 10 treatments of physiotherapy, non-surgical podiatry, massage therapy, and chiropractic services for those that qualify for Premium Assistance. For further information on Premium Assistance, visit The Medical Services Plan website.

Although every one's health and group plans are different, most plans will cover a percentage. Talk to your health plan provider for more specific details. We are currently able to do direct billing with Green Shield for physiotherapy.

After you file a claim with ICBC, visit your doctor to discuss whether physiotherapy is appropriate for you. Most soft tissue injuries related to car accidents respond well to physiotherapy. A physiotherapist at Kitsilano and Point Grey Physio will conduct a physical examination and provide you with an estimated prognosis of recovery.